Clients can't book online or see no free times
Free times are calculated from your hours, your services, your team and your existing appointments. If one of those is off, there are no times left.
Is online booking on?
Under Settings, Online booking the top must say "Online booking is on". If it's off, clients see that online booking is temporarily unavailable.
Are your hours filled in?
Under Opening hours there must be open days. With flexible hours, clients can only book on working days you added yourself. Also check "Days that are different" for a holiday that runs on too long.
Are your services bookable online?
Under Services the "Online" switch must be on for services clients may book themselves.
Is your team working?
With colleagues, check that at least one colleague works that day and is bookable online.
Check "Earliest" and "Latest"
If a client must book at least two days ahead, they see nothing today or tomorrow. With Start clients can book at most a week ahead, with Plus a month.
After every change, test with "Try it for real" under Online booking. You see straight away what your client sees.
Related articles
- Set up online bookingOn or off, who's confirmed straight away, how far ahead, time steps and what the client fills in: every setting explained.5 steps
- Set opening hours, breaks and holidaysFixed or flexible hours, a lunch break and days you're closed or have different hours: here's how.4 steps
- Working days and online booking per colleagueA colleague who only works Tuesdays, or who clients can't book online: here's how to adjust it.3 steps
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