Turn appointment confirmation and reminder on or off
The appointment confirmation and the reminder are service messages: they go to every client with an appointment, even without consent for promotions. You find them under Promotions, "Automatic sending".
Open Promotions
Scroll to "Automatic sending".
Appointment confirmation
Goes out straight after a booking. Leave this switch on: it tells your client the appointment came through.
Reminder
Goes out a set number of hours before the appointment; the number is shown under the switch. By email in every plan; by text and WhatsApp in Plus and Pro once we switch that sending on, soon.
Time for another visit (Pro)
A message a chosen time after a visit, only to clients who want promotions. Choose how long under "After".
More on the difference between service messages and promos in consent for marketing emails.
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- Marketing permission per customerWho may receive your mailings, promos and birthday messages? How consent works and where to change it.2 steps
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