Customers

Marketing permission per customer

2 stepsUpdated 29 October 2026

Mailings, automatic promos and birthday messages only go to clients who gave consent. Confirmations and reminders about an appointment aren't covered by this.

This is what it looks like in the app (example).
  1. Open the client record

    Click "Edit client".

  2. Set consent

    Tick or untick "Happy to receive promotions", then save.

Good to know

If a client asks to stop receiving promos, untick it straight away. More on the rules in our GDPR guide.

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