Move or cancel an appointment

3 stepsUpdated 29 October 2026

You change an appointment from the calendar, overview or client record. A cancelled slot is free again on your booking page straight away.

This is what it looks like in the app (example).

Open the appointment
Click it in your calendar or overview.
Move
Choose another date, time or colleague and click "Save".
Cancel
Set the status to "Cancelled" and save. With the waiting list (Pro) whoever is waiting gets an email.

Good to know

Clients with an account on maakjeafspraak.nu cancel themselves, within the window you set under "Cancel or move it themselves".

Use the waiting listClients join the waiting list on a full day and get an email when a slot frees up. Here's how to follow it.3 steps
Mark "Client attended" or "No-show"Why you update the status after each appointment, and what then happens automatically: points, history and your figures.3 steps
Add an appointment yourselfSomeone phones or is at the counter? Add the appointment in a few taps to the same calendar as online bookings.4 steps

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