Appointment reminders

A reminder the day before. Without you phoning.

Forgotten appointments cost you an empty hour. A short message the day before solves most of it. mijnklant.vip schedules that reminder for every appointment.

No bank card needed. No commission on bookings.

How the reminder works

  • Every appointment gets a reminder, whether booked online or entered by you.
  • By default it goes out 24 hours ahead, never at night: only between 8 am and 8 pm. Switch it on or off under Promotions, Automatic sending.
  • Anyone who booked for a few hours from now doesn't get a pointless reminder.
  • Only clients with a mobile number who accept reminders get one.

Where are we now?

To be straight with you: reminder scheduling works, actual sending by text and WhatsApp is being switched on soon. Texts are included in Plus (100 a month) and Pro (300 a month), WhatsApp in Pro. You can buy extra credits if you need more. Nothing to set up again: once sending is live, reminders go out automatically.

What you can already do about empty slots

Let clients with an account cancel themselves within a window you choose, so a slot frees up in time. With the waiting list (Pro) whoever's waiting gets an email the moment something opens up. And with the Payments subscription you ask for a deposit at booking. More tips in our guide on reducing no-shows.

What it looks like

The video plays by itself. Click a step to jump to it, or pause with the button in the top right.

  1. The appointment is in your calendar
  2. The reminder goes out the day before
  3. The customer reads and replies
  4. Your customer simply turns up

The appointment is in your calendarBooked online or entered by you, it doesn't matter.

The reminder goes out the day beforeAutomatically, never in the middle of the night or right after a booking.

The customer reads and repliesBy text, WhatsApp or email, with your wording.

Your customer simply turns upFewer empty slots, without you calling anyone.

Studio Lies
AppointmentEmma Claes · tomorrow 10:30
Reminder scheduled
Studio Lies
SLStudio LiesHi Emma, a reminder of your appointment tomorrow at 10:30.
10:30
Monday 2 November
Studio Lies
Hi Emma, a reminder of your appointment at Studio Lies: cut and blow-dry, tomorrow at 10:30. See you then!yesterday 10:30
Great, I'll be there!
Studio Lies
Emma cameCut and blow-dry · 10:30

Frequently asked questions

Can I change the reminder text?
Yes, from Plus you write the confirmation and reminder in your own words.
Do reminders count as mailings?
No. Confirmations and reminders never count towards your mailings.

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